CANCELLATIONS

Daycare cancellations must be made 24 hours in advance. Your card will be charged for late cancellations and no-shows. Dogs not picked up by 7pm will be charged an additional $25 for every 20 minutes thereafter. Please be on time for pick up or schedule a drop off with our convenient transportation services to avoid this fee. Dogs not picked up by 10pm will be required to stay overnight as a hotel guest for the safety of our other overnight guests. Your card will be charged accordingly.

HEALTH

Boston Paws LLC requires a veterinarian certificate indicating proof of vaccinations for distemper, rabies, parvovirus, bordetella, and a clean fecal sample within the last 6 months. Dogs over 6 months old must be spayed or neutered. All dogs attending daycare and/or boarding must be up to date on vaccinations before being allowed in the facility. If your dog has loose stool for any reason please let us know at check-in. If your dog has had any communicable diseases in the last 10 days, they are not allowed in the facility until a vet has cleared them.

FLEA AND TICK PREVENTION

All dogs must be on a flea and tick prevention regimen. Please bring proof along with the certificate of vaccinations from your veterinarian.
*Please note that if you apply Frontline to your dog in the morning your dog will have to go on walks for the day and not attend daycare for the safety of our other dogs. We ask that you apply it the night before so it has adequate time to dry. In addition, all Seresto collars will be removed while in daycare.

ALLERGIES

Please inform us at time of registration and/or check-in if your dog has any allergies.

TEMPERAMENT

Boston Paws requires all dogs to pass a temperament test. All tests are done during regular business hours prior to services. Please call to schedule. The safety and happiness of all dogs is our top priority and we do not tolerate aggression towards other dogs or persons, fights, humping, or any other behavior that is deemed unsafe. If your dog shows aggression towards any other dogs or persons they will be removed from the daycare immediately until you are able to get them at the end of your day. Your dog can still attend daycare and boarding but will be limited to solo playtime. We know that not all dogs do well in a group situation hence why we offer an individual play option. Because of this we have a one-strike rule. We reserve the right to ask you to remove your dog from the facility at anytime.

PERSONAL ITEMS

Boston Paws is not responsible for lost items. We do lots of cleaning and laundry daily so toys, jackets, treats, etc. should not be brought in.

LIABILITY

Please make sure to read and sign our liability waiver and know the policies before leaving your dog for services.